![]() Press *448* and the mobile number you wish to transfer funds to along with the *Amount# and then press the OK, SEND or CALL button on your phone. Should have settled previously taken loans with its service charges.Cumulative usage should be Rs.350 or more than Rs.350.Should have been actively connected with Mobitel for 3 months or more than 3 months.To subscribe for a loan from Mobitel, following conditions should comply, You can apply for a Smart Loan by dialing #247#amount# Excess GPRS usage due to insufficient DATA plan.Reasons for your credit being deducted rapidly could be due to one of the below reasons. ![]() Why does my recharge money get deducted fast? Due date will fall 14 days after the billing date which is mentioned on your bill.Dial #1456# from you Mobitel phone to get an instant bill update to your phone.Dial 1456 from your Mobitel phone to listen to your billing details in your preferred language.Register on the MY ACCOUNT self- care portal and activate E Billing.Access the Mobitel Self-Care Application.You can use the following methods to know your usage and account balance information instantly. How do I check my Usage and account balance? If you still have a problem please share your concern (Type on the ‘Comments’ section) via & our Customer Resolutions Team will assist you as soon as possible. If you need to deactivate a Value Added Service, find the deactivation code via or refer the ‘VAS Concerns’ section. To activate/change DATA add-on plans or to view current DATA usage Dial #170# from your phone or access the Mobitel Self Care App. If your current DATA add-on plan is insufficient upgrade the plan to a sufficient one. If you frequently use internet on your mobile, please activate a sufficient DATA add-on plan. Reasons for high bill value could be due to one of the below reasons.Įxcess GPRS usage due to insufficient DATA plan It is said that there are more than 4.5 million registered users of Viber application in Nepal.Why is my Post Paid/Broadband bill unusually high? Viber had launched Viber Out service in Nepal following the growing use of Viber among Nepali people. Informing that NTA has received complaints that Viber Out recharge cards are also being circulated in the market, Aryal said NTA would moot action against such activities soon.Īccording to existing laws of the government, NTA can penalise those using Viber Out service for making calls and those firms promoting such services in Nepal up to Rs 500,000. While doing so, Viber takes a notable sum of domestic currency while the government gets nothing,†said Aryal. “Users have to recharge their Viber Out accounts through a local agent of Viber to use this service. €œWe have received numerous complaints regarding the increasing use of Viber Out service in Nepal though such services are illegal,†said Min Prasad Aryal, spokesperson for NTA.Īccording to Aryal, NTA will start inspecting the use of Viber Out service in Nepal after Dashain and take action against any user of such service or firms that are facilitating Viber to promote the service in Nepal.Īccording to NTA officials, any service that promotes IP to landline/mobile calls is not just illegal but also affects government’s revenue collection from the service. Meanwhile, NTA has said that domestic laws have provisions to allow only IP-to-IP calls but restricts calling from IP to mobile/landlines or vice-versa.
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